Tenant FAQs


Most frequent questions and answers

The tenancy agreement sets out the legal terms, conditions, rights and responsibilities of the tenant and the landlord. A legally binding document, it ensures that you can live in the property for the duration of the contract, providing you pay the rent amount stipulated and follow the rules.

The Tenant Deposit Protection Scheme is a government approved scheme where your deposit is held by a third party for the duration of the tenancy, to protect by the rights of the tenant and the landlord. It is a legal requirement that your rental deposit be placed into one of 3 tenancy deposit schemes within 30-days from the date you pay your deposit.

This will depend on the type of property you rent. For most properties the deposit will be equal to one month’s rent. So for a typical property with a rent of £595 pcm the deposit will be £595.

This will depend on whether you are in full time employment or not. If employed, during the application process you will be asked to provide an employer reference and character reference. In the event that you are currently renting a property you will also be asked to provide a landlord reference.

You can report all maintenance problems by calling our office during business hours. A Property Manager will immediately arrange for an inspection of the problem and report back to you on findings and any plan to resolve. Should you need to report an EMERGENCY please call Anne Reece on 07961 960 200.

An inventory is a vital document that sets out both the condition of the property and it’s contents. It is a record that is referred to during periodic inspections of the property to cross reference items and for the final check out on the day you eventually move out. All of our inventories are typewritten and also carry photographs clearly illustrating the condition at the time of check in. Any discrepancy that is discovered later on can easily be verified with the ability to withhold monies from the initial deposit save for fair wear and tear.

This will ultimately depend on the landlord. Some landlords are happy to agree to pets being in a property at no extra charge. Some landlords charge an additional monthly fee for the wear and tear caused by pets

Your landlord will maintain buildings insurance and may also have a contents insurance in place for their own fixtures and fittings. We would strongly recommend that you also have a contents policy to safeguard your personal belongings throughout the tenancy.

If you would like to stay in your rented property for longer than the initial fixed term agreed, contact us at least 2 months prior to the end of your tenancy agreement so that we can negotiate a possible extension with the landlord and agree the rental price and conditions.

All tenancies are subject to an annual rent review. However, we do not impose these as it is the landlords responsibility to decide on whether or not to conduct a review. In the event that a landlord does wish to increase the rent they must provide a minimum one months’ notice allowing you sufficient time to decide if you wish to accept this and continue with the tenancy.

The notice period will be outlined in your tenancy agreement. You should advise Wycombe Lettings immediately if you intend to move out, so that we can advise you on the timescales and procedures that are in place.

In the event that you stop making rental payments you will be asked to bring your account up to date as soon as possible. Your landlord cannot automatically take possession. Instead they would have to seek possession through a court which is both costly and time consuming. Where there is a genuine reason for not having paid rent it is almost always better to come to an arrangement with the landlord that enables you to get back on your feet and we would always strive to help in any way that we can.

Should your landlord not carry out maintenance and repairs in a speedy manner we will help to ensure this is the case. Please contact your Property Manager to report any problems.

At the end of your tenancy, we will conduct the check-out by examining the inventory and verifying the condition of the property. The results of this check-out service will be supplied to both you and the landlord. Under the Tenancy Deposit Protection Scheme, you deposit must be returned within 10 days of both parties agreeing how much will be paid back (less any deductions for repairs, utilities etc.)

You should notify us immediately. We will liaise with the landlord and organise the necessary repairs with a trusted company. Under the terms of your rental agreement, you may be responsible for repair costs if you caused the damage.